RESOLUTION GAMES PRIVACY POLICY

RESOLUTION GAMES隐私政策

Effective as of: May 02, 2023

生效日期:2023年5月 2日

This privacy policy (“Privacy Policy”) explains how information about you is collected, used and disclosed by Resolution Games AB and its affiliates (“Resolution Games,” the “Company”, “we”, “our” or “us”). This Privacy Policy applies to information that we collect from users located in People’s Republic of China (“China” or “PRC”) who download and use our games and services (collectively, our “Services”).

本隐私政策(“隐私政策”)说明了Resolution Games AB及其关联方(“Resolution Games”、“本公司”或“我们”)如何收集、使用和披露您的信息。本隐私政策适用于我们在中国用户下载并使用我们的游戏产品和服务(统称为“服务”)时收集的信息。

By downloading, accessing, using and/or interacting with our Services, you agree and expressly consent to our collection, use and disclosure of the information that you provide as described in this Privacy Policy. This Privacy Policy is incorporated by reference into the Terms of Use available at https://www.resolutiongames.com/terms-of-use (our “Terms”) and is subject to the provisions of the Terms. Capitalized terms used but not defined in this Privacy Policy shall have the meaning ascribed to such terms in our Terms. If you have any concerns about providing information to us or the use of that information as described in this Privacy Policy you should not use our Services. 

下载、访问、使用和/或连接我们的服务,即表示您接受并明确同意我们收集、使用和披露本隐私政策中所述的您提供的信息。本隐私政策以引用方式并入https://www.resolutiongames.com/terms-of-use 上的使用条款(“《条款》”),并受《条款》的约束。本隐私政策中使用但未定义的大写术语,应具有《条款》赋予其的含义。如果您对向我们提供信息或对本隐私政策中的信息处理规则有任何顾虑的,请勿使用我们的服务。

Modifications

修订

Because we are always looking for new and innovative ways to help you achieve your goals in connection with the use of our Services, this Privacy Policy may change over time, so please review it frequently. The effective date at the top indicates the last time this Privacy Policy was modified. If we modify the terms of this Privacy Policy, we will notify you in our Services by push notification. If we are required by applicable data protection laws to give you enhanced notice or seek your consent for any such changes, we or our partner in China will do so. You can see when this Privacy Policy was last updated by checking the “Effective” date displayed at the top of this policy. Any revised Privacy Policy will supersede all previous privacy policies, but we will keep our previous policies available for review.

由于我们通过不断创新来帮助您实现使用我们的服务的目标,本隐私政策可能会相应变更,因此请经常查看本隐私政策。本隐私政策顶部所显示的生效日期是本隐私政策的最新修订日期。如果我们对本隐私政策的条款进行了修改,我们将在我们的服务中向您推送通知。如果适用的数据保护法律要求我们就此类变动进一步通知您或征求您的同意,我们或我们在中国的合作方将按相关法律规定执行。您可以通过查看本隐私政策顶部所显示的“生效日期”,来了解本隐私政策的最新修订日期。修订后的隐私政策将取代所有之前的隐私政策,但我们仍将保留之前的隐私政策,以供查看。

Contact Us

联系我们

If you have any questions about this Privacy Policy, please contact us by emailing us at privacy@resolutiongames.com or by writing to us at: 

如果您对本隐私政策有任何疑问,请通过向privacy@resolutiongames.com发送电子邮件或向以下通信地址写信联系我们:

Resolution Games AB 

Mäster Samuelsgatan 45

111 57 Stockholm, Sweden


1. Personal Information We Collect 我们收集的个人信息

We may collect and use the following personal information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a natural person:

我们可能收集并使用能够直接或间接识别、关联、描述、联想或连接任何自然人的以下个人信息:

Context of Use

应用场景

Personal Information Collected

收集的个人信息

Used

Game services

游戏服务

We will collect your game data, including game level, in-game nickname, in-game items and credits, and other state of play information that are necessary to enable you to play our games or for us to analyze a gaming behaviour.

我们会收集您的游戏数据,包括您的游戏等级、游戏昵称、游戏道具和积分、以及其他游戏记录信息,来确保您能正常使用我们的游戏或帮助我们分析您的游戏行为。

With your consent, shared by third party platform

经您同意,由第三方平台分享

Customer service and dispute resolution

客户服务和争议解决

We may need you to provide real name, in-game nickname, email, log files, device information, platform information and any other information, if you reach out to us directly for help to solve problems. We may also collect your communication information with us (including text / picture / audio and video / call record form), and other necessary information related to your request.

我们可能需要您提供姓名、游戏昵称、电子邮箱、日志文件、设备信息、平台信息和其他信息,如果您直接联系我们来帮助您解决问题。我们还可能会收集您与我们的沟通信息(包括文本/图片/音频和视频/呼叫记录表),以及与您的请求有关的其他必要信息。

With your consent

经您同意

We will only use your personal information for achieving the purposes listed in this Privacy Policy. Before using your personal information beyond the purposes outlined in this Privacy Policy, we will inform you in a timely and reasonable manner. Unless we have another legal basis for doing so, we will only use sensitive personal information with your explicit consent. 

我们只会将您的个人信息用于本隐私政策中所列出的目的。在为本隐私政策中所述的目的以外的任何其他目的使用您的个人信息之前,我们将及时、合理地通知您。除法律另有规定外,我们只会在您明确同意的情况下处理您的敏感个人信息。

2. How We Collect Information 我们如何收集信息

We collect your personal information mainly from our third party sources listed below (our “Third Party Sources”):

我们主要从下文所述的第三方来源(“第三方来源”)收集您的个人信息:

  • PICO. Our Services that are distributed through PICO, may collect and process your personal information shared by PICO. We only collect personal information that is necessary for providing our products and services in accordance with the principles of legitimacy, legality, necessity, and good faith. More information on PICO’s privacy policy can be found here.

PICO。通过PICO分销的我们的服务,可能会收集并处理PICO分享给我们的您的个人信息。我们将遵循正当、合法、必要和善意的原则,只收集提供我们的产品和服务所必需的个人信息。有关PICO隐私政策的更多信息,请点击此处


  • Other Distribution Channels. Our Services that are distributed through other distribution channels, may also collect and process your personal information shared by such other distribution channels. We only collect personal information that is necessary for providing our products and services in accordance with the principles of legitimacy, legality, necessity, and good faith.

其他分销渠道。通过其他分销渠道分销的我们的服务,可能会收集并处理该分销渠道分享给我们的您的个人信息。我们将遵循正当、合法、必要和善意的原则,只收集提供我们的产品和服务所必需的个人信息。

In addition to the information that we collect from our Third Party Sources, we may also collect personal information that you chose to provide to us, for example, when you participate in any interactive features of our Services, request our e-newsletter or other marketing communications, participate in a promotion or survey, request customer support or otherwise communicate with us. In some cases, personal information may be automatically collected from you when you interact with our Services. We only collect personal information that is necessary for providing our products and services in accordance with the principles of legitimacy, legality, necessity, and good faith.

除了从第三方来源收集的信息外,我们还收集您选择向我们提供的个人信息,例如在您参与我们服务的任何互动功能、订阅我们的电子通知或其他营销通信、参与促销或调查、申请客服或以其他方式与我们沟通时。在某些情况下,可能会在您与我们的服务进行互动时自动收集个人信息。我们将遵循正当、合法、必要和善意的原则,只收集提供我们的产品和服务所必需的个人信息。

3. Who We Reveal Your Personal Information To我们与何人共享您的个人信息

In certain circumstances, we may share (i.e., share, release, disclose, disseminate, make available, transfer, or otherwise communicate) personal information with others for our operational and business purposes. We will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and will only share the personal information necessary to provide services. At the same time, we will enter into agreements with third party recipient where necessary and require them to process your personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures. Except for as described in this Privacy Policy, we will not share your personal information to any other third parties. In particular, we may share personal information with:

在某些情况下,我们可能出于运营和商业目的,与他人共享(即共享、发布、披露、传播、提供、转移或以其他方式传递)个人信息。我们只会为合法、正当、必要、具体和明确的目的共享您的个人信息,并且只会共享提供服务所必需的个人信息。同时,我们将在必要时与第三方接收人签订协议,要求他们按照我们的指示、本隐私政策以及其他相关的保密和安全措施,处理您的个人信息。除本隐私政策中所述外,我们不会将您的个人信息共享给任何其他第三方。特别是,我们可能与下列各方共享您的个人信息:

Our affiliates, including different companies within the Resolution Games group and the professional advisors of the Company, such as lawyers, auditors and insurers, where necessary in connection with such professional advisor services. Our affiliates are subject to the processing scope and purpose of this Privacy Policy. If an affiliate wants to change the purpose of processing for your Personal Information, we or the affiliate will ask for your authorization again.

我们的关联方,包括Resolution Games集团内的公司和本公司的专业顾问,如与该等专业顾问服务有关的律师、审计师和保险公司。我们的关联方受本隐私政策的规定的个人信息处理范围和目的的约束。如果任何关联方想要改变处理个人信息的目的,我们或该关联方将再次征求您的授权。

In case of a merger, acquisition, bankruptcy, or liquidation of our Company where the transfer of (generally anonymized) Personal Information may be involved, we will require new companies and/or organizations that come into possession of your Personal Information to continue to be bound by this Privacy Policy. If the new company or organization wishes to change its practices with respect to the collection and processing of your Personal Information and as outlined in this Privacy Policy, such new company or organization will ask for your consent before doing so.

如果本公司发生合并、收购、破产或清算,其中可能涉及(通常是匿名化的)个人信息的转移,我们将要求持有您的个人信息的新公司和/或组织继续受本隐私政策的约束。如果新公司或组织想要更改本隐私政策中所述的个人信息收集和处理方式,该新公司或组织将在此之前征求您的同意。

We may also share anonymized, aggregated information (no longer personal information) with selected third parties for statistical or research purposes.

我们也可能为了统计或研究的目的,与特定第三方共享匿名化的、集成的信息(该信息不再构成个人信息)。

4. Where Your Personal Information Is Held 我们如何保存您的个人信息

We store your personal information collected in China only on servers located in China. If you are accessing our Services from outside of China, please know Personal Information you submit may be transferred to and stored on servers in China. The data protection and other laws of China and/or other countries might not be as comprehensive as those in your country. By using our Services, you acknowledge that your data might be transferred, stored and processed in and to China and other countries where we may choose to store data in the future. 

我们只将在中国境内收集的您的个人信息存储在位于中国境内的服务器上。如果您从中国境外访问我们的服务,您提交的个人信息可能会被转移到并存储在中国境内的服务器上。中国和/或其他国家的数据保护法和其他法律可能不像您所在国家的法律那样全面。使用我们的服务,即表示您承认您的数据可能会被转移到或存储在中国和我们未来可能选择存储数据的其他国家,并在这些国家进行处理。

5. Transfers of Your Personal Information 您的个人信息的转移

In the event it is necessary for us to access, process, or share the personal information of users in China with a recipient outside of China, we will with best commercial efforts ensure that your personal information is protected at the same level as that in China in accordance with the provisions of relevant laws and regulations.If you would like further information, please see Contact Us above.

如果我们需要访问、处理、或与中国境外的任何接收人共享中国境内用户的个人信息,我们将尽最大的商业努力按照相关法律法规的规定,确保您的个人信息受到与中国同等水平的保护。如果您想了解更多的信息,请参见上文的“联系我们”部分。

6. How Long Your Personal Information Is Kept 您的个人信息的保存期限

Typically, we will keep your personal information while we are providing Services to you. Thereafter, we will keep your personal information for as long as is necessary to respond to your questions, complaints, claims or as required by law. We will not retain your personal information for longer than necessary for the purposes set out in this policy. When it is no longer necessary to retain your personal information, we will delete and/or anonymize it. 

通常情况下,当我们为您提供服务时,我们会保留您的个人信息。此后,我们将根据您的问题、投诉、索赔或法律要求保留您的个人信息。我们不会保留您的个人信息超过本隐私政策所述目的需要的时间。当我们不再需要您的个人信息提供相关服务时,我们将进行删除和/或匿名化处理。

7. How Your Personal Information Is Kept Secure 我们如何保护您的个人信息

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorized manner and subject to a duty of confidentiality. Notwithstanding the security measures that have been taken and the legal requirements that have been implemented, we still cannot guarantee the security of your personal information when communicating through unsafe channels. Therefore, you should also take measures to ensure the security of your personal information, such as changing your account password regularly. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

我们有防止个人信息意外丢失、未经授权使用或访问的相关安全措施。我们只允许有真正业务需要的人员访问您的个人信息。处理您的信息的人员必须取得授权,并承担保密义务。尽管我们已经采取了安全措施并履行了法律义务,但我们仍然无法保证您通过不安全渠道进行通信时的个人信息安全。因此,您还应该主动采取措施确保您个人信息的安全,例如定期更改您的帐户密码。如果法律有要求,我们会将潜在的数据安全事件通知您和相关监管机构。

8. Your Personal Information Rights 您的个人信息权利

You have specific rights regarding your personal information. This section describes your rights. 

您对您的个人信息有特定的权利。本条款将说明您的权利。

Your Right To…

权利

Details of Your Right

权利详情

Know About Our Practices With Respect To Your Personal Information

了解我们对您的个人信息的处理方式

We will inform you of:

我们将通知您:

  • The categories of personal information we collected about you

   我们所收集的您的个人信息的类别

  • The categories of sources for the personal information we collected about you

   我们收集您的个人信息的来源类别

  • Our basis or purpose for collecting such information

   我们收集您的个人信息的依据或目的

  • The third parties with whom we shared your personal information

   我们共享您的个人信息的第三方

Access Your Personal Information in a Portable Format

以便携格式访问您的个人信息

You can access the personal information submitted to us. Upon a verifiable request, we will deliver a copy of your personal information to you or another entity free of charge and in a readily useable format.

您可以访问提交给我们的个人信息。在您提交可验证的请求之后,我们将以便于使用的格式免费向您或其他实体提供您的个人信息副本。

Correct Your Personal Information

更正您的个人信息

In the event you discover the personal information we have about you is incorrect, on receipt of a verifiable request we will correct such information for you.

如果您发现我们掌握的您的个人信息有误,在收到可验证的请求之后,我们将为您更正相关信息。

Delete Your Personal Information

删除您的个人信息

Subject to certain exceptions permitted under law, on receipt of a verifiable request we will delete your Personal Information from our records. We encourage you to inform us and submit a verifiable request to delete your Personal Information if:

除了法律允许的某些例外情况外,在收到可验证的请求之后,我们将从我们的记录中删除您的个人信息。

Restrict Us From Processing Your Personal Information

限制我们处理您的个人信息

You have the right to require us to restrict processing of your personal information in certain circumstances.

在某些情况下,您有权要求我们限制对您个人信息的处理。


To exercise the access, data portability, correction, and deletion rights described above please submit a verifiable request to us at privacy@resolutiongames.com.

想要行使上述访问、数据迁移、更正或删除权利,请通过privacy@resolutiongames.com向我们提交可验证的请求。

The verifiable request must:

可验证的请求必须:

  • Provide sufficient information including phone number, email address that allows us to reasonably verify you are the person about whom we collected personal information or an authorized agent

      提供足够的信息,包括电话号码和电子邮箱地址,使我们能够合理地核实您是我们收集个人信息的人士或授权代理人


  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it

   充分详细地说明您的请求,使我们能够正确地理解、评估并回应您的请求


We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. 

如果我们无法核实您的身份或提交请求的权限,并确认与您有关的个人信息,我们将无法回应您的请求或向您提供个人信息。

Making a verifiable request does not require you to create an account with us. We will only use personal information provided in a verifiable request to verify the requestor’s identity or authority to make the request.

提交可验证的请求并不要求您在我们这里创建一个帐户。我们只会使用您在可验证的请求中提供的个人信息来核实请求人的身份或提交请求的权限。

We endeavour to respond to any verifiable request within fifteen (15) days of its receipt. If we require more time, we will inform you of the reason and extension period required in writing. 

我们尽力在收到可验证请求后的十五(15)天内作出回复。如需更多时间,我们将书面通知您相关原因和所需的额外时间。

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by the method you submitted your request.

如果您在我们这里有账户,我们将把我们的书面回复发送至该账户。如果您在我们这里没有账户,我们将按照您提交可验证请求的方式向您发送我们的书面回复。

Typically, you will not have to pay a fee to access your personal information or to exercise any of your privacy rights. However, except in relation to consent withdrawal, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing the request. We may also refuse to comply with your request in such circumstances.

通常情况下,您不需要为访问您的个人信息或行使您的隐私权利支付任何费用。但是,如果您的要求明显没有根据、重复或过度,我们可能会收取合理的费用,但关于撤回同意的请求除外。如果我们判定某一项请求需要支付费用,我们将在完成该请求之前,告诉您为什么我们会做出这样的判定,并向您提供成本估算。在这种情况下,我们也可能会拒绝遵从您的请求。

We may decline to comply with your request under the following circumstances, and in accordance with applicable laws and regulations: 

在下列情况下,根据适用的法律法规,我们可能会拒绝遵从您的请求:

  • Where it is related to our obligations under law and/or regulation

   与法律和/或法规规定的义务有关

  • Where it is related to national security and national defense security

   与国家安全和国防安全有关

  • Where it is related to public safety, public health and major public interests

   与公共安全、公共卫生或重大公共利益有关

  • Where it is related to criminal investigation, prosecution, and trial

   与刑事侦查、起诉和审判有关

  • Where there is sufficient evidence to show that you have subjective malice or abuse of rights

   有充分的证据表明您有主观恶意或滥用权利

  • Where responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals and organizations

   响应您的请求会严重损害您的合法权益,或其他个人或组织的合法权益

  • Where trade secrets are involved

   涉及商业秘密

  • Other conditions stipulated by laws and regulations

   法律法规规定的其他情况

9. Our Policies Regarding Children 关于儿童的政策

Our Services are not intended for children under the age of eighteen (18) (the “Child” or “Children”), and we do not knowingly collect any personal information from such Children. Children should not use or attempt to use our Services, and if you are a Child, please do not attempt to use our Services or send any information about yourself to the Company. 

我们的服务不面向十八(18)周岁以下的儿童(“儿童”),我们不会在知情的情况下收集儿童的任何个人信息。儿童不得使用或试图使用我们的服务,如果您是儿童,请勿试图使用我们的服务或向本公司发送您的任何个人信息。

In the event that we learn that we have inadvertently gathered personal information from a Child, we will take reasonable measures to delete such information from our records. Parents who believe that we might have gathered any information from or about a Child may submit a request to delete such information to privacy@resolutiongames.com or write to our address listed at the beginning of this Privacy Policy.

如果我们发现我们无意中收集了儿童的个人信息,我们将采取合理的措施将这些信息从我们的记录中删除。如果父母认为我们可能收集了儿童的个人信息,他们可以通过向privacy@resolutiongames.com发送电子邮件或向本隐私政策开头列出的通信地址写信,请求我们删除这些信息。

10. Filing a Complaint 投诉

We hope that we can resolve any query or concern you raise about our use of your personal information. If you would like to make a complaint regarding our privacy practices, please contact us at privacy@resolutiongames.com. We will reply to your complaint as soon as we can. If you feel that your complaint has not been adequately resolved, you may be able to lodge a complaint with a supervisory authority or other authority local to you.

我们希望我们能解决您对我们使用您的个人信息提出的所有质询和关切。如果您想对我们的隐私做法提出投诉,请通过privacy@resolutiongames.com联系我们。我们会尽快对您的投诉作出回复。如果您认为您的投诉没有得到充分解决,您可以向当地监管机构或其他机构提出投诉。